What is Shupgrade?
Shupgrade is an online store with a wide variety of products from groceries, household items, office and school supplies. We offer the convenience of store pick-up or delivery to your home or office.
Questions about my account
Local Delivery or Store Pickup
No, it's free!
You can verify if Shupgrade delivers in your area by entering your zip code at the top of our page and you'll get a notification with the confirmation.
We offer delivery to homes and businesses. Currently we serve the following areas: San Juan, Guaynabo, Carolina y Trujillo Alto.
If we are not in your service area, please let us know where you are located by writing to us! Contact Us y sign up for our newsletter you know when we will be near you
You can order for yourself, family or friends! You can also order for your business.
Yes, you need to order prior to 12PM to be eligible for same day delivery. Subject to availability.
Cost of delivery is of $8 for every 40 pounds.
At this time we are not offering shipping. We are working to include this service.
You will receive a confirmation email o text message once you've placed your order. When the order is ready for store pickup or delivery you will receive another notification. If your order is delivery, the driver will be contacting you once arrived.
We will contact you to offer a substitute product or we will eliminate the product from your order.
Visa, Mastercard, American Express, Discover, Shop Pay, Google Pay y Apple Pay.
We process the payment once your order is ready
We encourage you to cancel your order as early as possible to avoid re-stocking fees. You can cancel your order through your My Account page.
To participate in the referral program you must be registered. Once registered, go to your profile and share the link in your profile. The shared link in each profile is unique, you can share via Whatsapp or Facebook.
For each referral that buys $50 or more, you will receive $5 in store credits and you can use it in your next purchase. It is important that you share the unique link in your profile so that the points are credited to your account.
If you are a manufacturer, supplier or exclusive representative of a brand in Puerto Rico and you would like to add you product to a new sales channel. Fill in this form Supplier Form.
We will contact you as soon as possible.
No, there is no membership cost.